communication skills

What are alternative communication skills?

I’ve to make my S.S.T project for which my topic is -"alternative communication skills". I need matter, information and other related data as I have no clue about the topic.
Thank you!

There are really only three ways of direct communication: light, sound, and touch. Even indirect communication is only possible via the three previous methods. As for an alternate communication method… That would just be something that you wouldn’t normally use. Touch is the least common form of communication, so maybe you should go with that. Whenever you speak to someone, that’s sound. Whenever you are using your eyes, that’s light. Now for the tricky part. Whenever you use your cellphone, that’s both light and sound combined. The only that I know of to incorporate all three forms of communication was Morse Code.

I know this is like a shotgun blast of information, but I hope it will help.


Incarcerated Offender is Taught Vital Communication Skills as Part of Rehab

The Second Chance Program in Albuquerque, New Mexico, is a prison-based social rehab program. This program uses a manualized treatment approach rather than a counselor driven treatment criminal rehab program. These manuals are delivered as courses, addressing common insufficiencies found in offenders. Rick Pendery, who opened the center in New Mexico, is the national director of the Second Chance Centers and has piloted the program successfully over the past six years.

“The courses we deliver as part of this criminal and drug rehab program, specifically deal with common deficits found in those with criminal behavior difficulties and substance abuse histories, such as social behavioral skills, life skills, and the development of moral values and restoration of self-esteem.”, Pendery explains. “The address of which has been found to have a positive impact on the development of pro-social behaviors and reduced recidivism. Previous outcome studies on this treatment method have demonstrated equal success for a variety of commonly abused street drugs and alcohol.”

The Second Chance Program includes four modules, handling drug rehabilitation, learning skills, self respect and a reintegration model. One of the beginning steps of the drug rehab module is a communication course that emphasizes the application of the communication tools that are taught, especially confront drills.

A current inmate, Julio, has been in the prison system for over 10 years and had an inhalant addiction. He was referred to the Second Chance program by his social worker for the public defenders office. He is more than half-way through the program now and has hope for a new life when he completes his sentence. He explains, “After completing the communication course, I realize it has been a substantial win in a couple of areas. Obviously, 34 days ago it was very hard to envision completing all of the requirements of the communication booklet. Many days it just seemed easier to quit and go back to County. But then I realized how the very communication drills I was studying were the keys to helping me get through those frustrating urges to quit.”

The drills include confronting a person (sitting comfortably, looking eye to eye) until the student has no negative reaction to looking at another person, sometimes for many hours at a time. The Communication Course module is based on the research of L. Ron Hubbard, the founder of Scientology.

Pendery explains, “Our course in communication skills has many, many drills, including ones covering the areas of handling rebellious people and the ability to accurately determine the level of force necessary to handle a situation. As most of our students have histories of lack of self-control and of relying on force in lieu of communication, these drills address the use of communication and intention in handling life situations rather than confrontation and force. The practical course drills show them how, if in a position where force is necessary, to be able to use force dispassionately and with discipline and self-control, rather than “flying off the handle” or “losing their temper” and only as far as needed to allow communication to occur.”

Julio explains his use, “By applying the Training Routines, I experienced a first-hand example of how the techniques in the training drills help me to stay in control of the outcome of various situation and circumstances that I once allowed to run out of control. My blood test situation, my baby’s mama drama and my negative mentality have all been alleviated because of my persistence in learning, drilling, passing and completing this first book. But even more important, is my new gained ability to communicate in a higher quality, not being personally affected by someone’s communication being thrown off, and being able to regain control of the communication, handle the person or situation and bringing the communication back to a level where it is pleasant, effective and stable.”

Jayden Adams
http://www.articlesbase.com/news-and-society-articles/incarcerated-offender-is-taught-vital-communication-skills-as-part-of-rehab-120464.html


How to get better communication skills?

I feel like I’m socially awkward.

Please tell me how to get better communication skills.
I’m only 15 and applying for jobs and I need good communication skills, I also really want to get better at talking with other people at school, new people and my friends.

Thankyou :)

Read Dale Carnegie’s book "How to Win Friends and Influence People". Quite possibly the best book on interpersonal communication out there.


Manage an Aggressive Boss With These Effective Communication Skills

It is tough having to deal with someone who abuses you. Moreover, it is more difficult to deal with, and manage a person, like a boss or supervisor, that has authoritative power over you. Someone that is in a position like your boss can trick you into a destructive way of behaving where you undermine your wellbeing from fear of repercussions when you address the issue.

If the verbal and other forms of mental abuse begin to get really serious and even approach physical abuse, the issue can become a legal concern. I have heard that people are trying to pass legislation in an American state that disallows workplace abuse. However, unfortunately nearly all laws do not take into account verbal workplace conflict so you have got to learn how to handle bullies by yourself for your own happiness and wellbeing.

Most people who lack the communication skills to deal with a bad boss either:

  • Endure the bullying. They endure the bullying boss and intimidation. These people may have little self-respect or lack assertion skills. They may think their job is put at risk if they address their boss about the problem.
  • Bully the bully. These people face their boss by reciprocating their boss’ aggression. It is quite common for the problem to then intensify as the two individuals yell at one another in intensifying conflict.

First Common Reaction: Endure the Bullying

This reaction to a bullying boss is a passive response. You forgo your own person needs while your boss tramples over you. The absolute last thing you want to do when being abused by anyone is accept the abuse.

You must address the issue in the correct manner otherwise your confidence, happiness, and in this situation, your work will suffer. People who receive aggressive behavior that is not correctly handled have been known to develop serious health problems such as strokes, heart attacks, suicide, migraines, escalated stress levels, insomnia, and terrifying nightmares. One person who will remain anonymous often dreamed her boss pointing a gun at employees so they would complete their work.

The most common reason for accepting intimidation from others is the fear of repercussions if you stick up for yourself. In a work situation, and especially with someone who has authoritative power, you probably do not defend yourself in fear of losing your job. This fear I believe is real because when most people stick up for themselves, they do so in an aggressive manner causing negative results (which you’ll soon see more about below).

These passive people forgo their own needs and get dominated by others. They live in massive amounts of frustration as their anger is bottled inside of themselves. They do not have the effective communication skills to address the problem as they think they must accept what happens and live with the intimidation hoping the abusive person stops bullying. The end result is a win for the bully and a loss for the passive person.

Second Common Reaction: Bully the Bully

The second common reaction to facing a bully is aggression. People who respond aggressively are willing to defend themselves and usually have more confidence than those who respond passively. They often see that in order to get what they want, they must retaliate. It becomes fire against fire. A fight starts as the two individuals take to a verbal boxing ring mentally beating out each other’s minds.

People may become aggressive for several reasons:

  • They were abused by their parents at an early age and placed under emotional trauma.
  • They are mentally ill. I’m not jokingly referring to a mental illness, but someone who has a serious mental illness such as schizophrenia or a personality disorder.
  • They think the only way to stop someone else’s abusive behavior is to reciprocate the abuse.
  • The aggressive individual may try to prove his superiority, toughness, control, discipline, or results-focus to others through aggressive behavior.

While aggression in the workplace may create the necessary level of productivity, it is strongly related to a high turnover rate, said to be an average of 1.5 years, and other commitment problems. Employees fake sick days, become miserable, sabotage their own work, and lose passion for their work. It can create unproductive employees as they “hide” by staying under the radar, seeking to comply, while do nothing that stands out that could potentially bring them attention. The aggressive communication being exchanged between two people becomes a loss for both individuals.

A Third Rare Action: Assertive Communication with the Boss

The first common reaction was a passive response. The second common reaction was an aggressive response. There is a response between these two common reactions known as “assertiveness” which produces a win-win response. Assertiveness is the secret you need to face an abusive boss.

Depending on the situation, occasional aggressive behavior can be definitely welcomed. In order for the aggressive behavior to be successful it must be expressed appropriately and constructively. You could even say this constructive type of aggression is like assertive communication because the end-result is a win for each party.

Where passive communication fails to respect yourself and aggressive communication fails to respect the other person, assertive communication respects both individuals. There are several assertive communication techniques you can use to stop the bullying, stop your fear, build your self-confidence, and create a nice working relationship with your boss. This is the power of assertive skills. Below I’ll share some techniques with you that are useful for the specific situation of facing an aggressive boss.

Joshua Uebergang
http://www.articlesbase.com/leadership-articles/manage-an-aggressive-boss-with-these-effective-communication-skills-685689.html


Business English Communication Skills Workshop

English Language Skills Training

ELST was initiated few years back by ENVISION to impart the basic tools of effective communication skills in English for young Tibetans to communicate better inorder to ensure their acceptance in social and professional circle. Moreover English language commanding worldly usage, the need for efficiency in this language has become indispensable. Hence in collaboration with Cambridge, every year available volunteers used to teach for almost a month long.

This year in absence of any available volunteers from Cambridge, Ms Rohini Mehta, a TEFL accredited with interior designing as profession was assigned with this programme, also has rich experience of teaching English wide across the globe. With Ritinjali, an NGO based in Delhi, she taught English to some of the students, namely from Thailand, Bhutan, India and few Tibetans too. On consideration for modest amount she volunteered to teach for the three weeks programme in Tibetan youth hostel in Delhi scheduled from 26 October to 13 November excluding Saturdays and Sundays in between.
The programme titled Business English Communication Skills (BECS), a part of ELST, basically covered the important aspects of employability. Beside this the basics of effective communication skills were imparted innovatively. Project based assignments were given both to the individuals and groups. While the individual project exposed the participants to the effective approaches for getting preferred job, the group project had a debate competition with a topic for each group and had both the for and against motions within respective group to be presented on the final day of the programme.
A written test of Cambridge module was conducted to benchmark their command over the language. Exercises on improvement in verbal communication were carried out frequently. For instance calling out names loudly from a distant, reading out scripts, presentation on topics assigned and role play were all carried out during the week to nurture the practice of confident communication. In between the programme, outdoor activities like playing basketball, enacting roles, and verbal communication exercises were done to maintain the interest for the course. Even daily practices of social etiquettes were practiced frequently to not only generate acceptance in the social circle but to enhance confidence while communicating in English.
One the second last day of the programme the presentations of individual project were done with powerpoint facility. The project served their purpose of having better information on getting their job. For many the whole exercise was an exploration for them.

The last day sequenced the debate competition firstly with each group debating on the topics assigned at the initial day of the programme. Followed by this was a group song, heal the world, presented by the participants. Next Tenzin and Penpa of T Boys, an upcoming dance group and the former students of Ms Rohini during her programme with Ritinjali, amused the audience with their sophisticated dance show.

All the participants were awarded certificates for successfully completing the programme. 15 students benefited from this programme and expressed their gratitude for having this programme here in the hostel. They felt that they have now overcome their inhibitions to great extent and felt more confident in using the tools as taught in the programme.

With a vote of thanks from Envision staff, the programme concluded with lots enthusiasm and inputs throughout all the sessions carried out in it.

Duration : 0:10:0

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Communication course a blessing for priests

Some priests in France are doing their best to keep churchgoers awake during mass. They’re taking classes to improve their communication skills. Duration: 02:03

Duration : 0:2:4

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Enhance your Business Communication Skills

(Say What You Mean and Get What You Want!)

Great business communication skills requires learning to say exactly what you

mean and saying it in a way to get a desired outcome that is beneficial for both

the business contact and your home based business. Many times we send cross

signals in our communications because we ourselves are not completely sure how

to convey our thoughts properly. We know what we want to say but are unable to

get the correct wording in order to get the your point across.

Enhancing our business communication skills has numerous advantages in all

aspects of our home based business from negotiations to routine business

conversations. Your bottom line will increase more by getting the desired

outcome that you want. Whether it is better pricing from a manufacturer or

handling a disgruntled customer you will notice that the results will be more

favorable for your home based business.

* Tips for Effective Communication:

* Have a Main Objective

* Be Prepared for Objections

* Consider the Benefits for All Parties

* Emphasize the other Party’s Benefits

* Keep if Friendly

* Be Prepared to Walk Away

Know Your Main Objective

What is the ultimate result you would like to achieve from the conversation,

negotiation or advertising? What I have found to be very helpful is to get as

many facts as possible. Information gathering is essential for creating your

main objective as well as gaining better business communication skills. Once you

have the main objective in mind, create a mental picture of it or write it down

so that you can stay focused.

If you have a disgruntled customer, find out exactly what the problem is. Keep

asking questions until you know for sure that you completely understand the

situation. Then you can figure out what solutions would work best for the

customer and for your home based business.

When you know what your objective is for all situations you will have a clear

direction to follow in order to achieve your ultimate goal. The goal may be to

create a satisfied customer expectations of repeat sales, negotiating a lower

product price with a manufacturer, or creating an advertising campaign. As you

can see effective business communication skills will increase your home based

business bottom line.

Prepare for Objections

 

Whether it is customer service or negotiating with a manufacturer etc., you will

need to expect objections. When you are prepared for them even if they never

arise, it will open your mind to all the aspects of the situation and will give

you a clearer perspective. When you can see all the sides of a situation, you

will make wiser decisions and be able to point out the advantages for the other

party.

What are the Benefits for All Parties?

Knowing what the benefits are for all parties concerned will help you explain

them more effectively. In advertising you would list the benefits of your

product or service in the advertisement. In customer service you would list the

benefits of the solution to your customer, bearing in mind what would be the

best outcome for both parties.

Emphasize the Benefits

Armed with a list of benefits, you will be able to explain the best benefits and

advantages for the other party. With all the information on the table your

business contact will be able to see the advantages of the subject matter and

how they can benefit from your proposal. You will then be able to conclude the

conversation easily since you have achieved your main objective with all parties

satisfied.

Keep if Friendly

 

There will be times when no matter how good your business communication skills

are, the other party just does not recognize the possibilities or want to work

with you. That is fine, there will be customers who you cannot satisfy,

negotiations that cannot be made and business contacts that will not be able to

see your point of view.

If you keep it friendly you will increase the chances that they will listen to

you in the future. This will leave the option of further contact open, whether

it is a call, coming back to the negotiating table or for other business

opportunities.

Be Prepared to Walk Away

Great business communication skills also entail knowing and realizing that

situations will arise that the other party may not be receptive to any part of

your main objective. In those rare instances it is better to end the

conversation politely and move on. Sometimes the other party may be having a bad

day or is distracted and what ever you say will fall on deaf ears. This happens

to all of us. Realizing and recognizing that the other parties’ business

communication skills are off that day will help you to end the conversation

quickly and renew it on anther day when it is more appropriate.

Effective communication will help you in your home based business by creating an

atmosphere of understanding and cooperation. Another aspect of business

communication skills includes learning to listen better. In my article; “What

did You Say?” I discuss ways to become a better listener.

Tips for effective communication are a quick guideline which you can follow to

stay on course in all your business dealings. Each day there will be numerous

opportunities to use effective communication skills. Your home based business

depends on your business communication skills for growth, development and

advancement in your chosen field.

 

Paul Kopp
http://www.articlesbase.com/home-business-articles/enhance-your-business-communication-skills-87841.html


How to INCREASE my Communication Skills?

i would like to increase my communication skills, such as

-using new vocabs
-never ending reasons to back up my view etc.
and outsmarting people.

im not much of a book reader and i know this something i should look into but any other ideas please? thankyou.

Your best bet is to start reading… It’s a good way to learn new words and already show established views/opinions that you can expand on. Also it gives you an insight to reasoning and why people do certain things. If you’re really not keen on reading watch some documentaries, the news, listen to some political or opinionated podcasts etc. That latter will help you form your arguments and hear other views or supporting views.


How Can i Improve my Communication skills?

HI i want to improve my communication because sometimes when i talk to a friend or someone and i want to tell the a story of something that happened earlier i always mess up ,and sometimes even stutter on a word and get nervous. IS something wrong with my brain ?? i need help i have badddddddd communication skills.

I strongly advise reading te book How to win friends and influence people, tells you everything about communicating, how to communicate etc.


In your opinion, do you believe that it is important to hone your communication skills? If so, why? How can we?

In your opinion, do you believe that it is important to hone your communication skills? If so, why? How can well developed communication skills prove useful to you once you enter the business environment/workplace? Are there any dangers to having poor communication skills in the business environment/workplace?

communication skills are all important in every aspect of your life — how can you get on in business if you cant express your thoughts and ideas well — and when you go to any courses (university/college/business) you have to show that you understand and can apply what is being taught — and in personal relations if you can express yourself you can resolve problems before they get too big — you can not go through life with poor communication skills or at least successfully negotiate all that life throws up with out good skills — have fun


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